Livewell Southwest

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All services/teamsAdult Speech and Language Therapy - FFT Easy Read AdultAdvice and Information Service (tel. 668000) Team - FFTASC East - FFTASC North - FFTASC South - FFTASC West - FFTAssertive Outreach Service - FFTAssertive Outreach Service - Carer's MH SurveyAsylum Seeker Refugee Team - FFTBridford - FFTBridford - Inpatient SurveyBridford - Carer's SurveyCAMHS Children in Care - Easy Read ChildCAMHS Children in Care - Carer's MH SurveyCAMHS Day Programme - FFT Easy Read ChildCAMHS Day Programme - Carer's MH SurveyCAMHS Infant Mental Health Team - FFT Easy Read ChildCAMHS Infant Mental Health Team - Carer's MH SurveyCAMHS Integrated Targeted Assessment Clinic - FFT Easy Read ChildCAMHS Integrated Targeted Assessment Clinic - Carer's MH SurveyCAMHS Outreach - FFT Easy Read ChildCAMHS Outreach - Carer's MH SurveyCAMHS Place of Safety - FFT Easy Read ChildCAMHS Severe Learning Disabilities - FFT Easy Read ChildCAMHS Severe Learning Disabilities - Carer's MH SurveyCAMHS Youth Offending Team - FFT Easy Read ChildCAMHS Youth Offending Team - Carer's MH SurveyChildren in Care Nursing Service - FFT Easy Read ChildChildren in Care Nursing Service SurveyChildren in Care Nursing Service - Carer's SurveyChildren's SALT - FFT Easy Read ChildChildren's SALT Patient Satisfaction SurveyCLDT Post Intervention SurveyCLDT Carer's Feedback FormCommunity CAMHS - FFT Easy Read ChildCommunity CAMHS - FFTCommunity CAMHS - Carer's MH SurveyCommunity Cardiac Service - FFTCommunity Crisis Response Team - FFTCommunity Crisis Response Team SurveyCommunity Crisis Response Team - Physiotherapy SurveyCommunity Memory Pathway - FFT Easy Read AdultCommunity Memory Pathway - FFTCMHT - North West - FFTCMHT - North West - Carer's MH SurveyCMHT - South East - FFTCMHT - South East - Carer's MH SurveyCommunity Neuro Rehab Team - FFTCommunity Neuro Rehab Team SurveyCommunity Neuro Rehab Team Physiotherapy SurveyCommunity Neuropsychology SurveyCommunity Recovery and Forensic Team - FFTCommunity Recovery and Forensic Team - Carer's MH SurveyCommunity Therapy - East - FFTCommunity Therapy Team - East - Physiotherapy SurveyCommunity Therapy Team - East - Comm Therapy/Int Care SurveyCommunity Therapy - North - FFTCommunity Therapy Team - North - Physiotherapy SurveyCommunity Therapy Team - North - Comm Therapy/Int Care SurveyCommunity Therapy Team - South - FFTCommunity Therapy Team - South - Physiotherapy SurveyCommunity Therapy Team - South - Comm Therapy/Int Care SurveyCommunity Therapy Team - Tavistock - FFTCommunity Therapy Team - Tavistock - Physiotherapy SurveyCommunity Therapy Team - Tavistock - Comm Therapy/Int Care SurveyCommunity Therapy Team - West - FFTCommunity Therapy Team - West - Physiotherapy SurveyCommunity Therapy Team - West - Comm Therapy/Int Care SurveyComplex CAMHS - FFTComplex CAMHS - FFT Easy Read ChildComplex CAMHS - Carer's MH SurveyComplex Care and Transitions Team - FFTComplex Care and Transitions Team - Carer's MH SurveyConsultants Clinics (non-PCH) Kingsbridge - FFTConsultants Clinics (non-PCH) Tavistock - FFTContinence - FFTContinuing Healthcare - FFTCotehele - FFT Easy Read AdultCotehele - Inpatient SurveyCotehele - Carer's SurveyCotehele - Physiotherapy SurveyDay Therapy Programme - GreenfieldsDischarge to Assess - FFTDischarge to Assess - Physiotherapy SurveyDistrict Nurses East - FFTDistrict Nurses East - District Nursing SurveyDistrict Nurses Ivybridge - FFTDistrict Nurses Ivybridge - District Nursing SurveyDistrict Nurses Kingsbridge - FFTDistrict Nurses Kingsbridge - District Nursing SurveyDistrict Nurses North - FFTDistrict Nurses North - District Nursing SurveyDistrict Nurses South - FFTDistrict Nurses South - District Nursing SurveyDistrict Nurses Tavistock - FFTDistrict Nurses Tavistock - District Nursing SurveyDistrict Nurses West - FFTDistrict Nurses West - District Nursing SurveyDistrict Nursing Clinic - FFTEdgcumbe - FFT Easy Read AdultEdgcumbe - Carer's SurveyEdgcumbe - Physiotherapy SurveyEdgcumbe - Inpatient SurveyFalls Team - FFTFalls Team - Physiotherapy SurveyFamily Nurse Partnership - FFTGlenbourne Place of Safety - FFTGreenfields - FFTGreenfields - Inpatient SurveyGreenfields - Carer's SurveyGreenfields - Physiotherapy SurveyHarbour - FFTHarford - FFTHarford - Inpatient SurveyHarford - Carer's SurveyHome Treatment Team - FFTHome Treatment Team SurveyHome Treatment Team - Carer's MH SurveyInsight - FFTInsight - Carer's MH SurveyJoint Response Unit - FFTKingfisher - FFTKingfisher - Inpatient SurveyKingfisher - Physiotherapy SurveyLCC: LSW Consultants Outpatients - FFT Easy Read AdultLearning Disability ASC - - FFT Easy Read AdultLee Mill - FFTLee Mill - Inpatient SurveyLee Mill - Carer's SurveyLeg Club - Leg Club SurveyLiaison Psychiatry - Derriford - FFTLiaison Psychiatry - Mount Gould - FFTLivewell with Dementia - FFT Easy ReadLong Term Conditions Management - East - FFTLong Term Conditions Management - Kingsbridge - FFTLong Term Conditions Management - North - FFTLong Term Conditions Management – IvybridgeLong Term Conditions Management - South - FFTLong Term Conditions Management - Tavistock - FFTLong Term Conditions Management - West - FFTMental Health Support in Schools - FFT Easy ReadMinor Injuries Unit - Cumberland - FFTMinor Injuries Unit - Kingsbridge - FFTMinor Injuries Unit - Tavistock - FFTMusculoskeletal Physiotherapy Kingsbridge - FFTMusculoskeletal Physiotherapy Kingsbridge - Physiotherapy SurveyMusculoskeletal Physiotherapy Tavistock - FFTMusculoskeletal Physiotherapy Tavistock - Physiotherapy SurveyCAMHS Neuro – FFTNeurodevelopmental CAMHS - Carer's MH SurveyOne You - Body Reprogramming - Customer Satisfaction SurveyOne You - Long Term Conditions - Customer Satisfaction SurveyOne You - NHS Health Check - Customer Satisfaction SurveyOne You - Social Prescribing - Customer Satisfaction SurveyOne You - Stop Smoking - Customer Satisfaction SurveyOne You Eat Well Programme - Customer Satisfaction SurveyOPMH Functional Community Team - FFT Easy Read AdultOPMH Functional Community Team - Carer's MH SurveyOrthotics - FFTOrthotics - FFT Easy Read ChildOrthotics - Orthotics SurveyPerinatal Mental Health Team - FFTPersonality Disorder Service - FFTPersonality Disorder Service - Personality Disorder SurveyPhlebotomy Service - FFTPlym Bridge House - FFT Easy ReadPlym Bridge House - Physiotherapy SurveyPlym Bridge House - Carer's SurveyPlym Neuro Rehab Unit - FFT Easy ReadPlym Neuro Rehab - Inpatient SurveyPlym Neuro Rehab Unit - Physiotherapy SurveyPlymouth Community Dental Service - FFT Plymouth Community Dental Service Children - FFT Easy ReadPlymouth Community Dental Service Adults - FFT Easy ReadPlymouth Options, Improving Access to Psychological Therapies - FFTPodiatry - FFTPodiatry - Podaitry Services Patient Satisfaction SurveyPrimary Mental Health Team - FFTPrimary Mental Health Team - Primary Mental Health Team SurveyProsthetics FFTProsthetics FFT Easy ReadProsthetics SurveyProsthetics - Physiotherapy SurveyPsychotherapy TeamPublic Health Nursing Team - East - FFTPublic Health Nursing Team - East - Drop-in Clinic SurveyPublic Health Nursing Team - North - FFTPublic Health Nursing Team - North - Drop-in Clinic SurveyPublic Health Nursing Team - South - FFTPublic Health Nursing Team - South - Drop-in Clinic SurveyPublic Health Nursing Team - West Bridge - FFTPublic Health Nursing Team - West Bridge - Drop-in Clinic SurveyPublic Health Nursing Team - West Port - FFTPublic Health Nursing Team - West Port - Drop-in Clinic SurveyRapid Response Care UnitRespiratory ServicesRespiratory Services - Physiotherapy SurveySchool Nurses FFT Easy ReadSkylarkSkylark - Inpatient SurveySkylark - Physiotherapy SurveyWembury Ward – FFT Easy ReadWembury Ward – Inpatient SurveyWembury Ward – Physiotherapy SurveySouth Hams Hospital WardSouth Hams Hospital Ward - Inpatient SurveySouth Hams Hospital Ward - Physiotherapy SurveySpecialist Parkinsons Disease Nursing Service - FFTStroke Early Supported Discharge - FFTStroke Early Supported Discharge - Physiotherapy SurveySyrena - FFTSyrena - Inpatient SurveySyrena - Carer's SurveyTavistock Clinic FFTTavistock Health and Social Care Hub - FFTTavistock Hospital Ward - FFTTavistock Hospital Ward - Inpatient SurveyTavistock Hospital Ward - Physiotherapy SurveyTheatres - FFTTissue Viability - FFTTreatment Clinic - FFTUrgent Care Nursing Service - FFTUrgent Care Nursing Service SurveyVocational Services - FFTWeight Management - FFTWeight Management SurveyWeight Management - Physiotherapy SurveySouth Hams Health & Social Care Hubs FFTCommunity Rehabilitation Ivybridge - FFTCommunity Rehabilitation Ivybridge - Physiotherapy SurveyCommunity Rehabilitation Ivybridge - Community Therapy/Intermediate Care SurveyCommunity Rehabilitation Kingsbridge – FFTCommunity Rehabilitation Kingsbridge - Physiotherapy SurveyCommunity Rehabilitation Kingsbridge - Community Therapy/Intermediate Care SurveyPublic Health Nursing Team – North – Feedback on Public Health Nursing ServiceNeurodevelopmental CAMHS – Young Person’s Feedback SurveyNeurodevelopmental CAMHS – Parent/Carer Survey for CAMHSCAMHS Day Programme - Young Person’s Feedback SurveyCAMHS Day Programme - Parent/Carer Survey for CAMHSCAMHS Severe Learning Disabilities - Young Person’s Feedback SurveyCAMHS Severe Learning Disabilities – Parent/Carer Survey for CAMHSIndividual Patient and Support Service (IPSS)Plymouth Autism Spectrum Service (PASS)Home Treatment - SMS message FFTLiaison Psychiatry - Mount Gould - SMS message FFTLiaison Psychiatry - Derriford - SMS message FFTStroke Rehabilitation Unit SurveyPlymouth Options - End of Treatment SurveyPlymouth Options - Patient Experience SurveyWeight Management Survey 2020/21Lymphoedema Service - FFTPlymouth Options: Improving Access to Psychological Therapies - FFTJoint Response Unit - FFTFirst Response TeamPublic Health Nursing Team - West Bridge - Feedback on Public Health Nursing ServiceFirst Response Unit - FFTAlternative to the Emergency Department Mental Health ServiceCAMHS Infant Mental health Team - FFT Easy ReadLiaison Psychiatry - Derriford - SMS message FFTCare HotelAvon House CMHT - FFTCumberland CMHT - FFTAvon House CMHT: Carer's Survey - MH Community ServicesCumberland CMHT: Carer's Survey - MH Community ServicesLong Covid ServiceASC Review TeamASC Assessment TeamASC SafeguardingSouth Devon Autism Pathway - Children/Young People FFTSouth Devon Autism Pathway - Parents FFTLivewell Independence at HomeWest Devon Autism Pathway - Parents FFTWest Devon Autism Pathway - Children/Young People - FFTMaternal Mental Health Service - FFTCommunity Therapy Support WorkersPublic Health Nursing Feedback 2021 - NorthAcute Response Practitioners - FFTPlymouth Options SMS SurveyPsychotherapy FFT Easy ReadLiaison Psychiatry - Derriford - FFTWeight Management SurveyDischarge to Assess - FFTEmotional Eating GroupPre op Education ProgrammeSingle Point of Access (SPOA)Outreach and Recovery Team - FFTOutreach and Recovery Team: Carer’s Survey MH Community ServicesLower Limb Service SurveyOne You – Healthy Lifestyle ServiceComplex Care Functional TeamComplex Care Functional Team: Carer’s Survey MH Community ServicesEarly Supported Discharge Team/Community Neuro Rehab Team – FFTEarly Supported Discharge Team/Community Neuro Rehab Team – Physiotherapy SurveyEarly Supported Discharge Team/Community Neuro Rehab Team SurveyASC Complex LivesASC Substance Misuse Team (SMAT)Therapy and Health and Social Care HubFUSE (Frequent User Support and Empowerment)Wellbeing at WorkPlymouth Options - End of Treatment SurveyVenton Centre - FFTAdult ADHD Assessment ServiceLivewell Referral and Support Service - FFTLivewell Referral and Support Service - Short FFTCAMHS Therapies and Home Treatment – FFTCAMHS Therapies and Home Treatment – FFT Easy ReadSpecialist Outreach and Recovery Team (SORT)Healthy Ageing Team - FFTAvon House CMHT – Carer’s Survey – MH Community ServicesCumberland CMHT – Carer’s Survey – MH Community ServicesSpecialist Outreach and Recovery (SORT) – Carer’s Survey – MH Community ServicesHome Treatment Team – Carer’s Survey – MH Community ServicesPrimary Care MH Team - Carer’s Survey – MH Community ServicesAsylum Seeker Refugee Team - Carer’s Survey – MH Community ServicesPersonality Disorder Service - Carer’s Survey – MH Community ServicesInsight - Carer’s Survey – MH Community ServicesPulmonary Rehabilitation - FFTLong Covid Service - FFTHarbour Complex Needs Team - FFTFrailty Nurse - FFTErnesettle Medical Centre - FFTMannamead Surgery - FFTStirling Road Surgery - FFTMount Gould Primary Care Centre - FFTTrelawny Surgery - FFTImproving Access to Psychological Therapies - FFTNeuro Rehabilitation Out Patients – FFTStroke Rehabilitation Out Patients - FFTCommunity Geriatrics - FFTPlymouth Options: Improving Access to Psychological Therapies - FFT

Community Cardiac Service - FFT

Survey Results

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Our patients were asked:

“Overall, how was your experience of our service?”

Total responses 0 in 28 days
Very good 0
Good 0
Neither good nor poor 0
Poor 0
Very poor 0
Don't know 0

0 responses in 28 days


You said

  • I was well taken care of by my heart nurse Christine Best, she was always re-assuring, knowledgeable and caring.

    20 Jan 2022
  • Julie is very good at her job very caring person. Look after me well, what she says she going to do she does.

    20 Jan 2022
  • The nurse in charge of my case (Jackie) was excellent. Regular follow up calls with plenty of advice that put me at ease and kept me well informed. Excellent

    20 Jan 2022
  • I was looked after by the centre opposite Ham Woods - Kitto. A gentleman rang each week after my initial induction, for about 6 weeks, very helpful too.

    06 Dec 2021
  • I have had the best treatment from Nurse Anna Briggs. Apart from professionalism Anna is friendly and always ready to answer questions no matter how trivial it might sound. I will miss not seeing her.

    06 Dec 2021
  • Supportive, helpful, friendly team. Pleased that a message can be left if phone call not able to be answered.

    06 Dec 2021
  • Good follow up with information and on line meetings and exercise programme.

    06 Dec 2021
  • As a patient when you have a heart attack you are apprehensive as to what exactly you should be doing (physically) but your staff were excellent at explaining the way ahead and the timescale.

    06 Dec 2021
  • All the staff I came into contact with were very helpful and supportive and reassuring. The online educational sessions were also very helpful.

    06 Dec 2021
  • The service I received at the community cardiac nursing service was very good and I was most satisfied

    01 Nov 2021
  • Regular contact with the nurse appointed to monitor my health during the past year, which has been stable. The nurse gave excellent support, helpful and reassuring

    01 Nov 2021
  • Cardiac nurse Sheena was very pleasant and helpful. A charming lady

    01 Nov 2021
  • Excellent service. Support was fantastic, always there to help, especially follow ups.

    01 Nov 2021
  • I was looked after very well and advised what suited me best for health and contacted as promised

    01 Nov 2021
  • Sheena was extremely informative and helpful. Very patient, explaining, despite obviously having to do some things repeatedly. Great to have someone monitoring treatment so carefully.

    01 Nov 2021
  • Because it was very good and because Millie was very thorough and kind

    01 Nov 2021
  • I was treated with consideration and given plenty of time to discuss any concerns I had without feeling rushed. A very good experience and very reassuring.

    14 Sep 2021
  • Kind and considerate, clear and easy to understand. Made appropriate changes. Good after care via telephone triage.

    14 Sep 2021
  • Because the care provided by Annette was excellent

    14 Sep 2021
  • An excellent service which had been reassuring. Help and advice always at hand

    14 Sep 2021
  • Good communication, lovely ladies coming out to see Margaret. Very professional and such a comfort to her to know she was well looked after.

    27 Jul 2021
  • The nurse was very nice and friendly, told us everything we needed to know.

    06 Jul 2021
  • I thought the cardiac nurse was very helpful and very pleasant.

    29 Jun 2021
  • Very pleased with the care and advice by the cardiac team I have met

    25 Jun 2021
  • The support was excellent. Thank you. Keep up the good work.

    14 May 2021
  • The team gave me advice on exercise, liaised with my GP regarding medicines required and were always very informative

    11 May 2021
  • The nurses looked after me very well and I am very grateful for all they did for me (proud to be British)

    10 May 2021

We did