Kingfisher - Inpatient Survey

Survey Results

Our patients were asked:

“Overall, how was your experience of our service?”

Total responses	0 in 28 days
Very good	0
Good	0
Neither good nor poor	0
Poor	0
Very poor	0
Don't know	0

0 responses in 28 days

You said

The staff are always very busy but take the time to listen and give reassurance.
26 May 2021
Staffing levels could be better.
26 May 2021
All staff are very understanding. Kept my dignity.
25 May 2021
The food here is excellent.
24 May 2021
The staff come when you ring the bell and help you back into bed whatever time of the night.
24 May 2021
Everyone has looked after me well. They are cheerful and really enjoy there jobs. Food is really good.
24 May 2021
I think you all do your best. The things you do the way you do them. I have never had a bad word for any of you. I think you are over worked. The service is really good - I mean it.
24 May 2021
If you want help you only have to ask, call the bell and its answered. The staff are very cheerful.
11 May 2021
The staff and patients are happy which gives a good atmosphere.
11 May 2021
Everybody is very helpful.
28 Apr 2021
They look after to me so well that I don't want to go home!
28 Apr 2021
Staff listen and care, even when they are busy.
28 Apr 2021
The staff are very helpful and kind.
28 Apr 2021
Have been treated with respect.
28 Apr 2021
They have looked after me wonderfully.
28 Apr 2021
The staff are very caring.
20 Nov 2020
Hotter toast!
20 Nov 2020
The staff are lovely on here.
29 Oct 2020
Everyone has been super.
21 Oct 2020
Th staff have been very accommodating. All staff have been excellent.
20 Oct 2020
Dedicated staff. The staff have given me lots of attention and their willingness to help has been outstanding.
20 Oct 2020
Everything has been excellent.
20 Oct 2020
All the staff are very kind.
26 Aug 2020
The treatment from all the staff has been wonderful.
26 Aug 2020
All the staff are friendly and very helpful.
26 Aug 2020
Very helpful staff. Always got time for me.
26 Aug 2020
Everybody friendly. Been cared for wonderfully.
20 Aug 2020
Very caring staff.
20 Aug 2020
Staff are very nice, I don't have to be afraid to ask for anything.
20 Aug 2020
Need more staff.
20 Aug 2020
Get treated very well.
20 Aug 2020
Need more Physios.
20 Aug 2020
A nice view from my room. Treated very well.
20 Aug 2020
More Physio.
20 Aug 2020
Health improved greatly. Nurses are very good.
20 Aug 2020
Need more nurses.
20 Aug 2020
Staff so helpful
05 Aug 2020
Everything from the care staff to the house keeping team has been truly wonderful.
05 Aug 2020
All been so helpful.
05 Aug 2020
I have been very well looked after.
05 Aug 2020
Staff are brilliant.
Ward is very clean!
29 Jul 2020
Be good to have a time table of meals.
29 Jul 2020
Staff have been very good, and food is good also.
29 Jul 2020
Nothing too much trouble - made to feel welcome.
29 Jul 2020
Quick response, everyone very caring.
29 Jul 2020
The staff here have been so very helpful
23 Jul 2020
Get very good treatment from the nurses and all the staff
23 Jul 2020
Have been treated very well.
22 Jul 2020
Everybody is friendly
22 Jul 2020
Staff have been very kind and thoughtful.
22 Jul 2020
Better food.
22 Jul 2020
The service received has been excellent
22 Jul 2020
Besides needing more staff, have no complaints.
22 Jul 2020
3 meals a day which is great, very helpful staff.
02 Jul 2020
Need more help from the physios - were short staffed.
02 Jul 2020
Everyone has been very helpful, kind and caring.
02 Jul 2020
Staff are very friendly, service has been good and food is also good.
02 Jul 2020
Top service.
02 Jul 2020
Have been treated very well by all the staff.
02 Jul 2020
Always helpful always very pleasant.
02 Jul 2020
Staff look after you and are very kind and caring.
02 Jul 2020
Nurses have been very pleasant, well looked after.
02 Jul 2020
It's nice and quiet, lovely staff and food is very good.
02 Jul 2020
Everybody has treated me very well.
25 Jun 2020
The atmosphere is very pleasant. Treated very well.
25 Jun 2020
Nothing is too much for the staff to do for me.
24 Jun 2020
I feel that I have been taken care of by the staff very well.
24 Jun 2020
The care is wonderful, food is nice, generally staff have been great.
24 Jun 2020
Difficulty in walking, it has been so hard. Staff have been wonderful.
17 Jun 2020
Perfect the way it is.
17 Jun 2020
All the staff are very nice.
17 Jun 2020
Have been treated very well.
17 Jun 2020
It has been confusing at times but now it's very good
04 Jun 2020
Staff are really good.
04 Jun 2020
Staff are so good, and I received fantastic care.
04 Jun 2020
i have received brilliant care, lovely food. Staff are wonderful.
04 Jun 2020
Has been welcomed on arrival, very friendly staff, recovery has been great. Food is enjoyable.
28 May 2020
To get finger and toenails cut.
28 May 2020
Nurses are kind and you get a lot of attention from them.
28 May 2020
28 May 2020
Feels well cared for.
28 May 2020
Food could be hotter.
28 May 2020
Very well looked after.
28 May 2020
28 May 2020
All staff are very friendly.
28 May 2020
28 May 2020
Having a really relaxing time, good progress in recovery.
28 May 2020
Pay the staff more money.
28 May 2020
Service has been very good.
28 May 2020
Don't like waiting for help.
28 May 2020
28 May 2020
28 May 2020
Mount Gould is at the top of the list for hospitals.
21 May 2020
No perfect the way it is.
21 May 2020
I have been so well looked after.
21 May 2020
The staff have done everything possible to make me better.
21 May 2020
The staff have all been very good and the food has been lovely
21 May 2020
Not really.
21 May 2020
Has been treated well.
21 May 2020
Cant fault the service.
21 May 2020
Has been treated well
21 May 2020
No not really
21 May 2020
Think it's wonderful here. The staff are great.
30 Apr 2020
Staff are very good.
30 Apr 2020
Very friendly staff.
30 Apr 2020
Staff are very friendly and caring.
30 Apr 2020
The attention and treatment is second to none.
29 Apr 2020
29 Apr 2020
Get very well looked after.
29 Apr 2020
29 Apr 2020
Everything that I have asked for has been given.
29 Apr 2020
29 Apr 2020
Was seen to right away and treated so nicely.
29 Apr 2020
29 Apr 2020
29 Apr 2020
It is very roomy, airy and quiet.
29 Apr 2020
29 Apr 2020
it's roomy, airy and quiet.
29 Apr 2020
All the staff are very friendly on Kingfisher ward
29 Apr 2020
29 Apr 2020
The staff are very friendly.
29 Apr 2020
The staff are very friendly, know what they are doing.
22 Apr 2020
22 Apr 2020
The staff are very strong in what they do.
22 Apr 2020
22 Apr 2020
Was looked after extremely well, need anything and they are there for you.
22 Apr 2020
22 Apr 2020
Very friendly, professional and very dedicated.
22 Apr 2020
22 Apr 2020
Very roomy, don't feel squashed in. I have been treated very well.
22 Apr 2020
22 Apr 2020
Everybody is so friendly and helpful.
22 Apr 2020
22 Apr 2020
Everybody has been wonderful, so kind and helpful.
22 Apr 2020
22 Apr 2020
Everyone is so helpful, they will do anything they can for you.
22 Apr 2020
22 Apr 2020
Very kind staff.
22 Apr 2020
22 Apr 2020
They have all been good to me and treated me with respect.
17 Apr 2020
Very friendly staff.
16 Apr 2020
16 Apr 2020
So friendly, nice and you are cared for very well.
16 Apr 2020
16 Apr 2020
Very friendly and efficient.
16 Apr 2020
More variety with the food.
16 Apr 2020
I had a very spacious room. Excellent staff.
15 Apr 2020
15 Apr 2020
It is very private, you are respected. Nice and quiet.
15 Apr 2020
15 Apr 2020
All staff have been very helpful and nice. Not afraid to ask for anything
15 Apr 2020
15 Apr 2020
Nice and airy. Good sense of peace and quiet. Though conversations are good fun.
15 Apr 2020
15 Apr 2020
Very friendly staff
15 Apr 2020
15 Apr 2020
Kind and friendly staff.
08 Apr 2020
08 Apr 2020
Friendly staff.
08 Apr 2020
Very knowledgeable.
01 Mar 2020
01 Mar 2020
Knowledgeable and experienced staff
01 Mar 2020
01 Mar 2020
01 Mar 2020
26 Feb 2020
26 Feb 2020

Livewell Southwest

Kingfisher - Inpatient Survey

Survey Results

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“Overall, how was your experience of our service?”

You said